As it turns out, my wife ran into huge complications after making the trek from terminal 5 over to terminal 1 to catch her "confirmed" US Air flight. Seems the faceless entity on the other end of Delta's "black courtesy phone" not only neglected to get someone at the Delta ticket counter to print the appropriate vouchers to authorize travel on US Air, but also had only put a seat hold in for the LAX - PHX flight and not for the PHX - SLC flight. By the time US Air (who kindly provided a physical person who was actually interested in "helping" a frustrated traveler) sorted out the voucher issue, all seats on the second leg were book (presumably by those displaced from the Delta flight and who had been fortunate enough to stumble upon the "secret password."
Right now her plan is to fly to Phoenix and see if she can wrangle a seat on a flight to Salt Lake. At least she has tickets... so that's a step in the right direction.
Apparently the "official airline of the Sundance Film Festival" doesn't exactly go out of its way to ensure you're actually able to go to the fest.
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